OVERVIEW

This website is operated by Amélie Montreal. Throughout this website, the terms “we”, “us” and “our” refer to Amélie Montreal.

By accessing our website, browsing our products or placing an order, you agree to comply with these Terms & Conditions, as well as any other policies or notices referenced on our website.

Please read these Terms & Conditions carefully before using our website. If you do not agree with any part of these terms, please do not use our website or services.

We reserve the right to update, change or replace any part of these Terms & Conditions at any time. Any changes will be posted on this page.

SECTION 1 – GENERAL CONDITIONS

By using our website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

You may not use our website or purchase our products for any unlawful or unauthorized purpose. You must also comply with all applicable laws and regulations while using our website.

You must not introduce or transmit viruses, malware, worms or any other harmful or destructive code.

If you violate these Terms & Conditions, we reserve the right to restrict or terminate your access to our website and services.

SECTION 2 – GENERAL TERMS

We reserve the right to refuse service or cancel an order where we have a legitimate reason to do so.

You may not copy, reproduce, duplicate, resell, redistribute or commercially exploit any part of our website, products, content or services without our prior written permission.

The headings used throughout these Terms & Conditions are provided for convenience and do not affect the interpretation of the terms.

SECTION 3 – ACCURACY OF INFORMATION

We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date.

However, we do not guarantee that all information on our website will always be complete, accurate or current.

Information provided on our website is intended for general informational purposes and should not necessarily be relied upon as the sole basis for making decisions.

We reserve the right to correct errors, update information or change website content at any time.

We are not obligated to update every piece of information unless required by applicable law.

SECTION 4 – PRICES AND CHANGES TO OUR SERVICES

Product prices displayed on our website may change from time to time.

We reserve the right to modify, suspend or discontinue any part of our website or services without prior notice.

We will not be responsible for losses resulting from price changes, temporary suspension or discontinuation of our services, except where liability cannot legally be excluded.

Formation of a Contract

Products displayed on our website are presented as an online catalogue and do not constitute a legally binding offer.

When you place an order by clicking the relevant purchase button, you submit an offer to purchase the selected products.

After submitting your order, you may receive an automated order confirmation by email. This confirmation acknowledges that we have received your order but does not necessarily mean that the purchase contract has been accepted.

Statutory Rights

Nothing in these Terms & Conditions affects any statutory warranty, guarantee or consumer rights that cannot legally be excluded or limited.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may only be available through our online store and may be offered in limited quantities.

We make reasonable efforts to display product photographs and colours as accurately as possible. However, the appearance of colours may vary depending on your device, screen settings and other technical factors.

We reserve the right to limit the quantity of products that can be purchased by an individual customer, household or other customer group where reasonably necessary.

Product descriptions, availability and prices may be changed at any time.

We also reserve the right to discontinue products without prior notice.

Any product or service offered on our website is subject to applicable laws and regulations.

Where products are fulfilled or shipped by third-party suppliers or fulfillment partners, additional shipping, customs or import charges may apply depending on the destination.

Any customs duties, import taxes or similar charges that are legally payable by the customer are the customer's responsibility unless otherwise stated at checkout or required by applicable law.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel an order where reasonably necessary.

We may limit or cancel quantities purchased per customer, household, order or payment method.

If we make a change to or cancel an order, we may contact you using the email address, telephone number or billing information provided during checkout.

We may restrict orders that appear to be placed for unauthorized resale or commercial distribution.

You agree to provide accurate, complete and current information when placing an order.

You are responsible for keeping your contact, billing and shipping information up to date so that we can process your order and contact you when necessary.

For additional information regarding returns and refunds, please refer to our Return & Refund Policy.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to certain tools or services operated by third parties.

These third-party tools may be provided on an “as available” basis and may be subject to the terms and conditions of the respective third-party provider.

Amélie Montreal does not control third-party tools and is not responsible for their availability, functionality or terms.

If you choose to use a third-party tool, you do so at your own discretion and should review the provider's applicable terms and policies.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to websites, services or resources operated by third parties.

These external websites are independent from Amélie Montreal and are not necessarily affiliated with us.

We are not responsible for the content, accuracy, availability, privacy practices or policies of third-party websites.

If you choose to visit or purchase from a third-party website, you do so at your own risk.

Any questions, complaints or concerns regarding third-party products or services should be directed to the relevant third-party provider.

SECTION 9 – COMMENTS AND CUSTOMER SUBMISSIONS

If you submit comments, reviews, suggestions, ideas, photographs, feedback or other materials to us, you agree that we may use such content for legitimate business purposes, subject to applicable law.

Where permitted, we may edit, reproduce, publish, distribute or display submitted content through our website, marketing channels or other media.

We are not required to keep submitted content confidential, provide compensation for it or respond to every submission.

We reserve the right to remove content that we reasonably believe is unlawful, offensive, threatening, defamatory, misleading, inappropriate or otherwise violates these Terms & Conditions or the rights of others.

You are responsible for ensuring that any content you submit does not violate the rights of another person or entity.

You must not submit content that infringes copyright, trademarks, privacy rights or other intellectual property rights.

You must not submit malicious software, viruses or other harmful code.

You must not impersonate another person or provide false information regarding the origin of your submission.

SECTION 10 – PERSONAL INFORMATION

The collection and use of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store and protect personal information.

SECTION 11 – ERRORS AND OMISSIONS

From time to time, our website may contain typographical errors, inaccuracies or omissions.

These may relate to product descriptions, pricing, promotions, availability, shipping costs or estimated delivery times.

We reserve the right to correct errors, update information, change product details or cancel an order if information is found to be incorrect.

Where legally permitted, we may make these changes without prior notice.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

SECTION 12 – PROHIBITED USES

You may not use our website or its content:

• For any unlawful purpose.

• To encourage or participate in unlawful activities.

• To violate applicable federal, provincial, state, local or international laws.

• To infringe intellectual property rights belonging to Amélie Montreal or another party.

• To harass, threaten, abuse, insult, defame or discriminate against another person.

• To provide false or misleading information.

• To upload or transmit viruses, malware or other harmful code.

• To collect or monitor another person's personal information without authorization.

• To engage in spam, phishing or other fraudulent activities.

• To interfere with or bypass security features of our website.

• To use automated systems to scrape, crawl or copy website content without authorization.

We reserve the right to restrict or terminate access to our website where we reasonably believe these prohibited activities have occurred.

SECTION 13 – DISCLAIMER AND LIMITATION OF LIABILITY

We aim to keep our website and services available and functioning properly, but we do not guarantee that our website will always operate without interruptions, delays, errors or security issues.

We do not guarantee that information obtained through our website will always be completely accurate or reliable.

Your use of our website and services is at your own risk to the extent permitted by applicable law.

Our website, content and services are provided on an “as available” basis unless otherwise stated.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

To the maximum extent permitted by law, Amélie Montreal will not be responsible for indirect, incidental or consequential losses arising from your use of our website or services.

SECTION 14 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Amélie Montreal, its service providers, suppliers, contractors, partners, employees and representatives from claims, losses, liabilities or expenses arising from:

• Your violation of these Terms & Conditions.

• Your misuse of our website or services.

• Your violation of applicable laws.

• Your infringement of the rights of another person or entity.

This provision applies only to the extent permitted by applicable law.

SECTION 15 – SEVERABILITY

If any provision of these Terms & Conditions is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law.

If the provision cannot legally be enforced, it will be treated as separate from the remaining provisions.

The invalidity of one provision will not affect the validity of the remaining Terms & Conditions.

SECTION 16 – TERMINATION

These Terms & Conditions remain effective unless terminated by you or by us.

You may stop using our website at any time.

If we reasonably believe that you have violated these Terms & Conditions, we may restrict or terminate your access to our website or services, subject to applicable law.

Any obligations or liabilities that arose before termination will continue to apply after termination where appropriate.

SECTION 17 – ENTIRE AGREEMENT

These Terms & Conditions, together with the policies and information published on our website, form the agreement between you and Amélie Montreal regarding your use of our website and services.

They replace previous agreements, communications or understandings relating to the same subject matter.

Our failure to enforce a particular provision does not mean that we waive our right to enforce that provision in the future.

SECTION 18 – GOVERNING LAW

These Terms & Conditions are governed by the laws applicable to Amélie Montreal and the applicable jurisdiction in which the relevant legal relationship is governed.

Nothing in these Terms & Conditions is intended to remove or restrict any mandatory consumer protection rights that apply to you under applicable law.

SECTION 19 – REFUSED OR UNCLAIMED PACKAGES

If an order is refused upon delivery or is not collected from the designated collection point and is subsequently returned to us, additional shipping or processing costs may apply.

Where permitted by applicable law, a $25 CAD deduction may be made from the refund to cover reasonable return shipping and processing expenses.

This does not apply where the return was caused by an error on our part or where applicable law requires a different treatment.

SECTION 20 – CHANGES TO THESE TERMS

We may update or modify these Terms & Conditions from time to time.

The latest version will be made available on our website.

It is your responsibility to review this page periodically for changes.

If you continue to use our website after updated Terms & Conditions have been published, this may constitute acceptance of the updated terms to the extent permitted by law.

SECTION 21 – CONTACT INFORMATION

If you have any questions about these Terms & Conditions, please contact us:

Amélie Montreal
Email: info@AmélieMontreal.com